Department: Clinical Services
Supervisor: Clinical Director
Location: Anne Arundel, MD

Position Summary: The Program Manager serves as the leader at the program and contributes to the creation of an environment that enables CR to fulfill its mission and meet or exceed its goals. The Program Manager must have the capability to effectively communicate and clearly articulate the organization’s mission and philosophy to all members of their particular program or service. The Program Manager also supports and encourages staff members to act with appropriate authority and responsibility in their work processes. The Program Managers are ultimately responsible for the quality of care and the physical environment of the program they supervise.

Principal Duties and Responsibilities:

· Manages the program budget.
· Responsible for quality of facility and equipment.
· Serves as initial point of contact and agency liaison for families of program’s consumers, public and private agencies working with program’s consumers and the neighborhood.
· Under the Clinical Director’s direction, integrates the program or service with the philosophy of CR.
· Coordinates and integrates programs and services including admission, discharges, service planning, etc.
· Conducts orientation, in-service training, continuing education and supervision of all persons in the program or service. Supervision includes responsibility for approving assessments, individualized service plans and reassessments.
· Ensures quality of record keeping.
· Implements a defined set of patient rights and responsibilities.
· Implements approved clinical policies and procedures.
· Responsible for implementing Performance Improvement activities according to Community Residence’s policy and procedures.
· Maintains program’s compliance with regulatory requirements.

Minimum Qualifications Required:
· Valid driver’s license.
· MA/MS degree in related field.
· Licensed in the state of Maryland within a field related to working with individuals with mental health, substance use, and/or intellectual disabilities.
· Must have at least one (1) year of experience in mental health and treatment planning. o At least one (1) year of experience working as a Supervisor.
· Experience in supervision, budgeting, crisis intervention, assessment, and service planning.

Physical Demands: Requires some lifting of consumers, groceries, etc.
Working Environment: Residential program.
Supervision Exercised: Program Staff.